MOST FREQUENT QUESTIONS
Do you ship marijuana and marijuana based products?
Shipping of marijuana based products vary depending on the tolerance level of that geographical area. Permission to use in the form of a valid marijuana card is required by both sender and receiver. In cases where the card is not available, a doctors prescription can hold. In a case where both are not available, we offer marijuana cards at very affordable prices. Please notify customer service as fast as possible before you ship the package (in the case of the sender) or before you receive (in the case of the receiver) your package, simply contact customer service with your tracking number handy and they will be always ready to assist you
How can I know the Insurance on My Package?
Every Package shipped with Swift Logistics has to be insured before it gains clearance. The 100% refundable insurance deposit serves as a store of value of each package and is therefore automatically generated by our AI based on the estimated worth of your package. This deposit is refunded automatically once the package is marked as safely delivered. To know or calculate the insurance on
How can I pay for my refundable insurance deposit?
Swift Logistics collects all its business transactions with 3 basic and most secure methods of payment. Cash (At the office office where the package was posted), Cryptocurrency and ZellPay
How do I get a refund on my package insurance?
For Cash Deposits, a form is filled where you specify the method you’d like to receive the refund. For every other digital method of transaction, the refund is done to the same account that made the deposit except stipulated otherwise by the client 24hours before they sign their package confirmed.
THINGS YOU MAY ALSO NEED TO KNOW
Can you leave my delivery with my doorman?
Once every package is available for final delivery the receiver is notified via call and email based on the information provided by the sender and then they will decide if to receive it at the initially stipulated location or somewhere. NB Deciding to redirect your delivery might cost you extra.
Are there any special requirements to ship Psychedelics Products?
All Psychedelics and Research Chemical Products are required by law to be backed by a permit certificate which means the receiver of such products must hold a certified Doctor’s Prescription,
Can I ship Steroids through International Standard Mailing?
Steroids are marked as controlled substances there fore every and all shipments are required by law to be backed by a permit certificate which means the receiver of such products must hold a certified Doctor’s Prescription,
How can I safely ship firearms?
To safely ship firearms, make sure for follow our Firearms and Ammunition Shipping Terms and Conditions closely. Report to us as soon as you realize you have missed a step or a detail to keep our workplace safe. Failure to do the former or the latter shall result in penalties as stipulated by the Firearms and Ammunition Shipping Terms and Conditions